Complaints and code of rights

Midwives Out West is committed to providing safe and quality birth care to our pregnant women. We hope that if any problems arise that we would be able to discuss them together. There are other avenues available to you, listed below for addressing concerns/complaints. Each region of the New Zealand College of Midwives has set up a Resolutions Committee to help women resolve questions or concerns they may have about their midwifery care. The committee consists of a consumer representative nominated by local “midwifery consumer” groups and a midwifery representative, nominated by the local region of the College. The Resolutions Committee provides a neutral, accessible, confidential and supportive service where women can resolve issues with the midwife concerned. This is a free service. To make contact with a Resolutions Committee in your area or to make a confidential enquiry contact: midwiferyadvisor@nzcom.org.nz or phone 03 377 2732.